P-ISSN 2587-2400 | E-ISSN 2587-196X
EJMO. 2018; 2(3): 152-164 | DOI: 10.14744/ejmo.2017.24008

Impact of an Onsite Occupational Health Clinic on Organisational Performance and Employee Wellbeing at a Southern African Maritime Port

Mbuso Mabuza1
1Johns Hopkins University, Bloomberg School of Public Health, Center for Communication Programs, Health Communication Capacity Collaborative, Mbabane, Swaziland; Regent Business School, Durban, South Africa,

Objectives: The purpose of the study was to explore the perceptions of employees on the impact of an on-site occupational health clinic on organisational performance, and employee wellbeing at a southern African maritime port. Methods: A qualitative research methodology was used in this study through employing an exploratory design. This qualitative research study comprised a sample population of fifteen purposively selected employees. Data was collected through semi-structured interviews using an interview schedule. Results: The overall findings of the study indicate that 66.67 per cent of the respondents perceived the on-site occupational health clinic as having improved the organisation’s lost work time, employee morale and workforce productivity. There were 20 per cent of the respondents who perceived the on-site occupational health clinic as not having improved the organisation’s lost work time, employee morale and workforce productivity. Only 13.33 per cent of the respondents were uncertain about the impact of the on-site occupational health clinic on the organisation’s lost work time, employee morale and workforce productivity. Conclusion: It could be discerned that the impact of the on-site occupational health clinic at the Southern African Maritime Port was largely related to its convenience and to the trust it was capable of engendering in the employees it served. A recommendation was that an on-site occupational health clinic should be regarded as an investment in human capital, in order to enhance organisational performance excellence and maintenance of a leading edge.


Cite This Article

Mabuza M. Impact of an Onsite Occupational Health Clinic on Organisational Performance and Employee Wellbeing at a Southern African Maritime Port. EJMO. 2018; 2(3): 152-164

Corresponding Author: Mbuso Mabuza

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